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Mount Alexander Shire

Privacy Statement

Personal and Health Information Collection Statement

CRISS is an independent service provider under the ownership of Central Region Independent Support Services Pty Ltd. You may contact Christine Noble by writing to 12 Alfred Drive Castlemaine, by emailing or by calling 0421 566 700. You have the right to gain access to the information held by CRISS Pty Ltd about you. Our Privacy Policy (available upon request) contains information on how you may request access to, and correction of, your personal information and how you may complain about a breach of your privacy and how we will deal with such a complaint.


CRISS Pty Ltd needs to collect information about you for the primary purpose of providing quality treatment. In order to fully assess, diagnose and treat you, we need to collect some personal information from you. This information will also be used for the administrative purposes of running the practice such as billing you and documenting service delivery. Information will be used within the practice for handover if another practitioner provides you with assistance. CRISS Pty Ltd may disclose information regarding diagnosis or treatment to your Doctor or other treatment providers only with your consent. CRISS Pty Ltd will not disclose your information to commercial companies, however specific service or product information as deemed suitable for your management, may be forwarded to you by us, unless you instruct CRISS Pty Ltd not to forward this type of information. Your written consent will be obtained at the start of your treatment in order to carry out the above activities. We do not disclose your personal information to overseas recipients.


Information at CRISS Pty Ltd is stored securely and only practice staff has access to it. CRISS Pty Ltd takes all reasonable steps to ensure that information collected about you is accurate, complete and up-to-date. You may have access to your information on request and if you believe that any of the information is inaccurate, we may be able to amend it accordingly. If you do not provide relevant personal or health information, in part or in full, to CRISS Pty Ltd it may result in incomplete assessment. This may impact on the desired service delivery to be provided. Any concerns that you may have about this statement or about your management can be directed to Christine Noble CRISS Pty Ltd, 12 Alfred Drive Castlemaine, Vic 3451, mobile: 0421 566 700.